Shipping policy

Shipping Policy

At Red Dragon Traders, we want to make sure your order reaches you quickly and securely. Please review our shipping policy below for information on processing times, shipping options, delivery estimates, and more.

Order Processing

  • Processing Time: All orders are processed within 1–3 business days after receiving payment confirmation (excluding weekends and holidays).
  • Delays: If we experience a high volume of orders or supply chain delays, processing may take longer. You will be notified via email if there are significant delays.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates vary by location and carrier. Once your order has shipped, you will receive a tracking number via email.

Estimated Delivery Times (after processing):

  • Domestic (U.S.) Shipping: 3–7 business days
  • International Shipping: 7–21 business days, depending on destination and customs clearance

Shipping Methods
We partner with trusted carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery. At checkout, you may be offered standard, expedited, or express shipping options depending on your location.

International Shipping

  • We currently ship worldwide.
  • Please note that customs, duties, and taxes are the responsibility of the customer. Red Dragon Traders is not responsible for any additional fees charged once the package reaches your country.
  • Customs processing may cause delays beyond our control.

Order Tracking
When your order ships, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

  • Lost or Stolen Packages: Red Dragon Traders is not responsible for packages lost or stolen after delivery has been confirmed by the carrier. If this occurs, please contact the shipping carrier directly.
  • Damaged Packages: If your order arrives damaged, please contact us within 7 days of delivery at [Insert Support Email] with your order number and photos of the damage so we can assist you.

Incorrect Address
Customers are responsible for ensuring shipping details are entered correctly. If an incorrect or incomplete address is provided, we cannot guarantee successful delivery.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses in certain regions.
  • Certain items may be restricted from international shipping due to carrier or customs regulations.

Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
📧 shop.reddragontraders@gmail.com