Frequently Asked Questions

What is Red Dragon Traders?

Red Dragon Traders is a Welsh-Caribbean lifestyle brand creating distinctive clothing and accessories for people who refuse to blend in.

Where do you ship?

We ship worldwide. Shipping costs and delivery estimates are shown at checkout. Orders over $150 qualify for free worldwide shipping.

How long will my order take to arrive?

Most orders are prepared within a few business days. Delivery times vary by destination and are displayed at checkout. International orders may take longer due to customs processing.

Are your products made to order?

Many of our garments and accessories are made to order. This helps reduce waste and means your item is produced especially for you.

How do I choose the right size?

Please check the size guide on each product page before ordering. If you are between sizes, we generally recommend choosing the larger size for a more relaxed fit.

How should I care for my clothing?

For the best results, wash garments inside out at a low temperature and avoid bleach. Always follow the care instructions supplied with your product.

Can I change or cancel my order?

Please contact us as soon as possible. Because some products are made to order, changes or cancellations may not be possible once production has started.

What is your returns policy?

If your item arrives damaged, defective or incorrect, please contact us promptly with your order number and photographs. We will review the issue and help arrange the appropriate solution.

Will I have to pay customs or import charges?

International customers may be responsible for customs duties, taxes or import fees charged by their country. These charges are outside our control.

How can I contact Red Dragon Traders?

Please use our Contact page. Include your order number if your question relates to an existing purchase, and we will respond as soon as possible.